Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last Updated: December 17, 2025

Your data is protected with industry-standard encryption

We never sell your personal information to third parties

You can request access or deletion of your data anytime

We comply with UAE data protection regulations

1. Information We Collect 2. How We Use Your Information 3. Information Sharing 4. Data Security 5. Your Rights 6. Cookies & Tracking

1. Information We Collect

Personal Information

When you interact with House & Hedges, we may collect personal information including your name, email address, phone number, postal address, and other contact details you provide through our website, forms, or direct communication.

Property Preferences

We collect information about your property preferences, budget range, desired locations, and investment goals to better serve your real estate needs in Dubai.

Financial Information

For property transactions, we may collect financial information necessary to facilitate purchases, sales, or rentals, including proof of funds and mortgage pre-approval documentation.

Technical Data

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.

2. How We Use Your Information

Service Delivery

We use your information to provide real estate services, match you with suitable properties, schedule viewings, facilitate transactions, and deliver personalized property recommendations.

Communication

We may contact you regarding property updates, market insights, new listings that match your criteria, appointment confirmations, and responses to your inquiries.

Marketing

With your consent, we may send promotional materials, newsletters, and information about our services. You can opt-out of marketing communications at any time.

Legal Compliance

We process personal data to comply with legal obligations under UAE law, including RERA regulations, anti-money laundering requirements, and property registration procedures.

3. Information Sharing

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including property developers, banks, and legal advisors.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with judicial proceedings.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when introducing you to property developers or mortgage providers.

4. Data Security

Protection Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data transmitted through our website is encrypted using SSL/TLS technology. We use secure servers and follow industry best practices for data protection.

Access Controls

Access to personal information is restricted to authorized personnel who need the information to perform their job responsibilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

5. Your Rights

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate or incomplete data.

Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Deletion

You can request the deletion of your personal information, subject to legal and regulatory requirements that may require us to retain certain data.

Opt-Out

You have the right to opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies & Tracking

Essential Cookies

We use essential cookies that are necessary for the website to function properly, including session management and security features.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

With your consent, we may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Cookie Management

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

info@houseandhedges.ae

Response within 48 hours

For data access or deletion requests, please include your full name and the email address associated with your account for verification purposes.

House & Hedges reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

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Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

info@houseandhedges.ae

Response within 48 hours

For data access or deletion requests, please include your full name and the email address associated with your account for verification purposes.

Privacy Policy

Table of Contents

1. Information We Collect

Personal Information

Property Preferences

Financial Information

Technical Data

2. How We Use Your Information

Service Delivery

Communication

Marketing

Legal Compliance

3. Information Sharing

Service Providers

Legal Requirements

Business Transfers

With Your Consent

4. Data Security

Protection Measures

Encryption

Access Controls

Data Retention

5. Your Rights

Access and Correction

Data Portability

Deletion

Opt-Out

6. Cookies & Tracking

Essential Cookies

Analytics Cookies

Marketing Cookies

Cookie Management

Questions About Your Privacy?

Privacy Policy

Table of Contents

1. Information We Collect

Personal Information

Property Preferences

Financial Information

Technical Data

2. How We Use Your Information

Service Delivery

Communication

Marketing

Legal Compliance

3. Information Sharing

Service Providers

Legal Requirements

Business Transfers

With Your Consent

4. Data Security

Protection Measures

Encryption

Access Controls

Data Retention

5. Your Rights

Access and Correction

Data Portability

Deletion

Opt-Out

6. Cookies & Tracking

Essential Cookies

Analytics Cookies

Marketing Cookies

Cookie Management

Questions About Your Privacy?