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Please read these terms carefully before using our real estate services. By using our services, you agree to be bound by these terms.
A summary of key points from our terms
By accessing and using the House & Hedges website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
You represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.
House & Hedges reserves the right to modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.
House & Hedges provides real estate brokerage services in Dubai, including property sales, rentals, property management, investment consulting, and related advisory services. We act as intermediaries between buyers and sellers, landlords and tenants.
Our services are informational and consultative in nature. We do not guarantee the accuracy of property information provided by third parties, including developers, sellers, or landlords. All property details should be independently verified.
House & Hedges operates in compliance with the Real Estate Regulatory Agency (RERA) of Dubai. All our agents are licensed professionals registered with RERA and adhere to the regulatory framework governing real estate transactions in the UAE.
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services. We reserve the right to suspend or discontinue any aspect of our services at any time.
You agree to provide accurate, current, and complete information when using our services or submitting inquiries. You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.
You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not use our services to engage in any fraudulent, deceptive, or illegal activities.
You are responsible for any fees, commissions, or charges associated with property transactions facilitated through our services. Payment terms and commission structures will be outlined in separate agreements.
You acknowledge that property investment involves risks and that you are responsible for conducting your own due diligence before making any real estate decisions. Our recommendations are advisory and not guarantees of outcomes.
You shall not provide false or misleading information about yourself, your financial capacity, or your intentions regarding property transactions. This includes forged documents, fraudulent financial statements, or misrepresentation of identity.
You shall not attempt to gain unauthorized access to our systems, databases, or other users' accounts. Any attempt to interfere with the proper functioning of our website or services is strictly prohibited.
You shall not use our website content, property listings, or data for commercial purposes without our express written consent. This includes scraping, data mining, or unauthorized reproduction of our content.
You shall not harass, threaten, or intimidate our staff, agents, or other users. Any form of abusive behavior will result in immediate termination of services and may be reported to relevant authorities.
House & Hedges acts as a licensed real estate broker facilitating transactions between parties. We are not a party to property purchase, sale, or rental agreements. The contractual relationship is between the buyer/tenant and seller/landlord.
Our commission rates and fee structures are disclosed prior to engagement. Commission is typically payable upon successful completion of a transaction. Specific terms are outlined in our service agreements.
All property transactions must comply with UAE laws and RERA regulations. This includes but is not limited to KYC requirements, registration with Dubai Land Department, and obtaining necessary NOCs and clearances.
We may recommend third-party services such as mortgage providers, legal advisors, or property inspectors. These recommendations are made in good faith but do not constitute endorsements, and we are not responsible for their services.
All content on our website, including text, graphics, logos, images, and software, is the property of House & Hedges or its licensors and is protected by UAE and international copyright, trademark, and intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to modify, reproduce, or distribute our content.
The House & Hedges name, logo, and all related names, logos, and slogans are trademarks of House & Hedges. You may not use these trademarks without our prior written permission.
By submitting content to our website or services, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with our services. You represent that you have the right to grant this license.
Our services are provided 'as is' without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
While we strive for accuracy, we do not guarantee the completeness or accuracy of property listings, descriptions, prices, or availability. All property information should be independently verified before making decisions.
Real estate investments carry inherent risks including market fluctuations, regulatory changes, and economic conditions. We are not responsible for any losses or damages resulting from investment decisions made based on our services.
To the maximum extent permitted by law, House & Hedges' total liability for any claims arising from or related to our services shall not exceed the amount of fees paid to us for the specific service giving rise to the claim.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws of the Emirate of Dubai.
In the event of any dispute arising from these terms or our services, the parties shall first attempt to resolve the matter through good faith negotiation and direct communication.
If negotiation is unsuccessful, disputes may be submitted to mediation through a mutually agreed mediator or through RERA's dispute resolution mechanisms where applicable.
Any disputes that cannot be resolved through negotiation or mediation shall be submitted to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
You may discontinue using our services at any time. This does not affect any obligations or liabilities incurred prior to termination, including any pending transactions or outstanding payments.
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, including but not limited to breach of these terms or suspected fraudulent activity.
Upon termination, your right to access and use our services immediately ceases. Provisions of these terms that by their nature should survive termination shall continue in effect.
Termination does not affect any rights, obligations, or liabilities that have accrued prior to termination, including any commission or fees due for completed transactions.
For questions about these Terms and Conditions or our services, please contact us at info@houseandhedges.ae or through our website contact form.
Any legal notices relating to these Terms and Conditions should be sent to our registered office address: 403, Park Heights II.
If you have a complaint about our services, please contact our customer service team. We are committed to resolving complaints fairly and promptly in accordance with RERA guidelines.
If you have any questions about these Terms and Conditions or need clarification on any point, our team is here to help.
By accessing our website or using our real estate services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our services immediately. These terms constitute a legally binding agreement between you and House & Hedges.